At bb98, we take the privacy of every player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and used, and what choices you have as a player. We are committed to being transparent about our practices so you can use the platform with full confidence.
Welcome to bb98's Privacy Policy. This document governs the collection, processing and storage of personal data for all users of the bb98 platform, which includes the website at bb98.onl and the bb98 mobile application available for Android and iOS. By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy.
bb98 is the data controller for all personal data collected through the platform. We are committed to handling your information responsibly and in accordance with sound data protection principles. This policy is written in plain English specifically for Pakistan players — we want you to understand exactly how your data is handled, not wade through impenetrable legal text.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page, both of which form part of your overall agreement with bb98.
Quick summary: bb98 collects only the data needed to operate your account securely, process PKR transactions, verify your identity, and deliver a better gaming experience. We do not sell your data to third parties.
bb98 collects several categories of personal data depending on how you interact with the platform. The table below summarises the main data types we collect and the purpose for collecting each.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID | Account registration and KYC verification |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | JazzCash/Easypaisa account reference, bank details, transaction history | PKR deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, platform optimisation |
| Usage Data | Games played, session duration, bet history, bonus usage | Account management, responsible gaming tools, personalisation |
| Communications Data | Live chat transcripts, support emails | Quality assurance, dispute resolution |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless specifically required by law or to support a responsible gaming intervention that you have voluntarily initiated.
bb98 collects personal data through several channels, all of which involve direct interaction with the platform or its services:
bb98 uses the personal data we collect for the following purposes:
bb98 will not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.
All financial transactions on bb98 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment data — such as your JazzCash mobile number, Easypaisa wallet reference, bank account details or card information — is transmitted securely to the relevant payment provider.
bb98 does not store full card numbers or complete banking credentials on its own servers. Payment data is tokenised and handled by our certified payment processing partners, whose systems are designed to meet industry security standards.
Transaction records — including deposit amounts, withdrawal requests, payment method used, and timestamps — are retained on bb98's systems for account management, dispute resolution, and anti-money-laundering compliance purposes. These records are treated as confidential financial data and protected accordingly.
Supported payment methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and mobile wallets. All transactions are processed in PKR.
bb98 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device when you visit the platform. They help us deliver a consistent and secure experience across sessions.
We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the platform — for example, you may need to log in again on each visit. The bb98 app uses equivalent device-level tracking managed through your phone's privacy settings.
bb98 retains your personal data only for as long as necessary for the purposes for which it was collected, and in accordance with any applicable legal obligations.
When your data is no longer required and there is no legal obligation to retain it, bb98 will securely delete or anonymise it in a manner that prevents reconstruction of the original data.
Protecting the personal and financial data of our Pakistan players is a top priority at bb98. We have implemented a range of technical and organisational measures to ensure your data is protected against unauthorised access, loss, or misuse.
Despite these measures, no system is completely immune to risk. If you believe your bb98 account has been accessed without your authorisation, please contact our support team immediately so we can take action to protect your account.
As a player on bb98, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 13.
You can request a copy of the personal data bb98 holds about you at any time. We will provide this within a reasonable timeframe.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction.
You may request deletion of your personal data, subject to legal retention requirements. This may require account closure.
You can request your personal data in a structured, machine-readable format to transfer to another service where technically feasible.
You may object to the processing of your data for direct marketing purposes at any time. We will honour this request immediately.
In certain circumstances, you can request that we limit how we use your data while a query or objection is being resolved.
bb98 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires players to confirm they are 18 or older, and age verification is conducted as part of our KYC process.
If we discover or are notified that an account belongs to a person under 18, we will immediately close the account, void any bonuses and winnings, and delete or anonymise the associated personal data as quickly as our legal obligations allow.
If you are a parent or guardian and believe a minor may have registered on bb98, please contact our support team immediately. We take these reports seriously and will investigate and act without delay. For more information on how to protect younger family members from accessing gambling platforms, please visit our Responsible Gaming page.
bb98 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When material changes are made, we will notify registered players via a notice on the platform and, where appropriate, by email to the address on your account.
The "Last Updated" date at the top of this page always reflects when the most recent revision was published. We encourage all players to review this policy periodically to stay informed. Continued use of the bb98 platform after an updated policy has been published constitutes acceptance of the revised terms.
If you have concerns about any change to this policy, please contact our support team before the updated version takes effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your personal data has been handled, our support team is available 24/7 and ready to assist.
For privacy-related requests — such as data access requests, deletion requests, or marketing opt-outs — please contact us via live chat on the platform or by emailing our support address. Please include your registered username and the nature of your request so we can assist you as efficiently as possible.
Privacy Contact: [email protected] | Response Time: Within 48 hours for privacy requests
We aim to acknowledge all privacy-related requests within 48 hours and to resolve them as promptly as possible. For complex requests — such as full data exports — we may require up to 14 days to compile and verify the information before sending it to you securely.
Privacy is not just a policy document at bb98 — it is built into the way we operate. Here is what we do every day to keep your information safe.
Every connection between your device and bb98 is protected by TLS encryption. Whether you are depositing via JazzCash or checking your bet history, your data travels securely.
bb98 does not sell, rent or trade your personal information to advertisers or data brokers. Your profile is yours — we use it only to run your account and improve your experience.
Payment data for JazzCash, Easypaisa and bank transfers is handled by certified payment processors. bb98 never stores your full card numbers or banking credentials on our own servers.
Our identity verification process keeps minors off the platform and protects all players from fraud. Your KYC documents are handled by specialist verification partners and never shared beyond that purpose.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden practices, no vague language — just a clear, honest explanation of how your information is used at bb98.
Access your data, correct it, request deletion, or opt out of marketing — our support team is available 24/7 to handle your privacy requests promptly and without hassle.